Privacy Policy

Information We Collect

We may collect personal and non-personal information to provide you with the best possible experience.

Personal information may include:

• Name
• Phone number
• Email address
• Insurance details
• Health and dental history (when applicable)

Non-personal information may include:

• Browser type and device information
• Website usage data
• IP address and general location data

This information helps us improve our services and better serve our patients.

How We Use Your Information

We use the information we collect for purposes including:

• Scheduling and confirming appointments through our Book an Appointment page
• Communicating with you about your care or inquiries
• Processing insurance and billing information
• Improving our website and patient experience
• Sending important updates or reminders

We only use your information in ways that are relevant to your care and experience with our practice.

How We Protect Your Information

We take appropriate measures to safeguard your personal data and maintain confidentiality.

Our security practices include:

• Secure storage of sensitive information
• Restricted access to authorized personnel only
• Use of industry-standard safeguards to protect data
• Compliance with applicable privacy regulations

We are committed to maintaining the privacy and security of your information at all times.

Sharing of Information

Knoxville Dental Associates does not sell or rent your personal information to third parties.

We may share information only when necessary to:

• Process insurance claims
• Comply with legal or regulatory requirements
• Coordinate aspects of your care when appropriate

Any shared information is handled with strict confidentiality.

Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and gather analytics data.

Cookies help us:

• Understand how visitors use our website
• Improve functionality and performance
• Customize user experience

You can adjust your browser settings to manage or disable cookies if preferred.

Third-Party Links

Our website may include links to other pages, such as Services or external resources. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies separately.

Your Rights and Choices

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Ask questions about how your data is used
• Opt out of certain communications when applicable

To make a request, please contact our office directly.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.